Citizen’s Advice West Berkshire bids farewell to an inspirational leader

Citizens Advice West Berkshire bids farewell to an inspirational leader

Citizens Advice West Berkshire bid farewell to Mrs Sue Mackie, its former Chief Officer, who is retiring after twenty-five years working for the advice charity. She joined Citizens Advice in 1997, as a Money Advice caseworker after a career in the banking sector. At a reception in Newbury Town Hall on Thursday 30 March, former and current volunteers, staff and Trustees gathered to thank Sue for her outstanding contribution to helping people in the West Berkshire community, and to wish her well in her retirement.

CAWB’s team of volunteer advisers paid tribute:

We have all benefited from Sue’s unerring enthusiasm, encyclopaedic knowledge, and strong ethic of advising clients in a considerate and holistic way. Sue’s legacy will live on in CAWB for today’s volunteers.

Sue Mackie commented:

I’d like to thank our amazing volunteers, staff and Trustees for their commitment to serving the community in West Berkshire. I have been very proud to lead such a fantastic charity dedicated to ensuring that the people we help can move forward with their lives. I will miss Citizens Advice – it has been such a huge part of my life. However, I know that the organisation will continue to grow ever stronger under the leadership of my successor, Isabel Esperanca.

Isabel Esperanca said:

I would like to pay a heartfelt tribute to Sue who has been such an amazing leader, mentor, colleague and friend. Sue has been hugely supportive since I joined CAWB as a volunteer adviser in 2006. We have worked closely together for many years and I have learned so much from her. I look forward to building on Sue’s achievements.

In a statement, Members of CAWB’s Trustee Board said:

It has been an honour and a privilege to work with Sue Mackie over her many years of service at CAWB. Sue has supported our advisers to provide invaluable services to our clients over the years and has steered the organisation from strength to strength. Sue has fought the corner for the most vulnerable in our community and has been unfailing in advancing the twin aims of Citizens Advice to provide the best advice to those who need it and to campaign for necessary changes to the law to ensure social justice.”

Local Citizen’s Advice offices couldn’t give the vital help to West Berkshire residents if it weren’t for the incredible work of their staff and volunteers. Sue has used her vast experience to lead Citizens Advice West Berkshire in helping its clients through some extraordinarily difficult times. Luckily for us all, Sue has planned ahead and leaves a very able team to carry on the work.”

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