Latest news from Lambourn Surgery

News from Lambourn Surgery (January 2020)

We are delighted that our communications initiative appears to have been well received. This news briefing is now included in print publications, community websites and email newsletters throughout the valley. We also have a regular slot on 4LEGS Radio. If you know of any communications medium that would like to include surgery news then please contact the PPG as below. In particular we would like to reach out to those who do not have computer access, so we are happy to provide printed copies for noticeboards, community areas and the like.

Staff changes

As reported last month Dr Wanless and Dr Marriage have joined the practice and Dr Wallage has left.  As there have been a couple of changes to our doctors in recent months, some patients will now have a different doctor who is accountable for their care. This does not prevent your requesting a doctor of your choice when you make an appointment. If you would like to know which doctor’s list you are allocated to. please contact the surgery via the contact form on the surgery’s website.

Flu

We are now well into the flu season. Nationally the uptake of the flu vaccination has been falling, thus increasing the risk of the spread of the virus. Locally 27% of over 65s and 55% of other eligible adults remain unvaccinated. The uptake amongst pregnant women and those with diabetes is low this year. The national supply issues of the vaccine are now resolved. The vaccination is free and recommended yearly for those most at risk from flu. These include:

• Children aged 2 to 9 years old.*
• Pregnant women.
• Anyone living with a long-term medical condition.
• Everyone aged 65 and over.
• People with caring responsibilities.

* School-aged children will receive their vaccination at school: only requests for two- to three year-olds need to made to the surgery.

If you fall into any of these groups please contact the surgery as soon as possible to book your vaccination on 01488 72299.

For more information please click here.

Missed appointments

Missed appointments continue to be a cause for concern for our medical team. On average 55, doctor appointments and 45 nurse appointments are missed each month. The cost of such lost time is often mentioned in the press but the key implication is the lost opportunity for others requiring appointments. Please help to reduce the number of missed appointments at Lambourn Surgery by letting them know if your appointment is no longer needed.

Keeping in touch

Did you know that you can get text reminders sent to your phone for appointments at Lambourn Surgery? You can sign up for this service by completing a form at reception or online here. If you are a carer or family member you can receive these reminders on behalf of someone who does not have or is unable to use a mobile phone, please contact reception. The surgery will need the patient’s written consent.

Communications

If you have any ideas for improving communications or other aspects of the Lambourn Surgery service please let us know. You can contact the PPG via email; ppgchairpersonlambourn@gmail.com or in writing via the surgery office addressed to the Chairman of the PPG.

To visit the surgery’s website, please click here.

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Covering: Hungerford, Marlborough, Wantage,   Lambourn, Newbury, Thatcham & Theale