Microsoft Technical Support Scam

Security Tips

Security Tips

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Microsoft Technical Support Scam

Beware calls claiming to be from Microsoft Technical Support. Microsoft does not make unsolicited phone calls to help you fix your computer!

The fraudsters claim that an area survey has shown that your computer may be subject to a virus or system errors. The caller will try to get personal details that will allow remote access to your computer and from there they can get hold of bank details or any other personal transactions that have been carried out over the internet. Once the crooks have gained your trust, they attempt to steal from you and damage your computer with malware including viruses and spyware.

Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable cellular phones, or stolen cellular phone numbers.  It’s better to avoid being conned rather than trying to repair damage afterwards. Treat all unsolicited phone calls with scepticism and do not provide any personal information. If you receive an unsolicited call from someone claiming to be from Microsoft Technical Support, please hang up.

For further information, contact Angela Money from Neighbourhood Watch at 01635 40866, or 

Neighbourhood Watch

For IT Security Tips, see 5 Ways to Keep Your PC Safe by Simon Crisp at Green Machine


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